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6/18/2024
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New law will continue to allow hotels to evict verbally abusive guests
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STATE HOUSE — A new law sponsored by Sen. Frank A. Ciccone III and Rep. David A. Bennett will remove the sunset on a provision that allows hotels to evict guests who verbally abuse or threaten hotel staff or other guests.
The legislation (2024-S 2271aa, 2024-H 7065A), which was signed into law Monday following passage in the General Assembly June 5, was requested by the hospitality industry to protect staff and guests as incidents of attacks and abuse toward service workers have risen in Rhode Island and elsewhere.
“No one deserves to be abused in the course of doing their job. Hotel employees, as well as guests, deserve to be protected from those who are abusing or threatening them. Their employers need this option to protect them and prevent verbal abuse from escalating into something even worse. Letting customers know that abusing the staff could result in eviction will help discourage the worst behavior that unfortunately, is becoming more common,” said Senator Ciccone (D-Dist. 7, Providence, North Providence).
Said Representative Bennett (D-Dist. 20, Warwick, Cranston), “Workers in the hospitality industry have endured a lot over the last few years, and they should not have to endure abuse on top of it. Making these protections permanent will protect them from abuse going forward.”
Rhode Island law already allowed hotels to eject guests who refuse to pay, are obviously intoxicated, destroy or threaten to destroy hotel property, are engaging in underage drinking or illegal substance use, have brought dangerous property such as firearms or explosives to the property or violate posted hotel rules.
The legislation (2022-S 2511Aaa, 2022-H 7910A) passed in 2022 added verbal abuse and physical threats toward employees or other guests to the list of offenses that could result in eviction. It also allowed hotels to post their rules online rather than on guest room doors, and allowed them to refuse admission to those under 18 who are not accompanied by an adult.
This year’s law codifies these additions, which were set to expire on July 1, 2024.
The legislation includes a provision to prevent it from being used as a pretext to discriminate against a guest on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.
For more information, contact:
Tristan Grau, Publicist
State House Room B20
Providence, RI 02903
401.222.4935
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